Privacy Policy | SIE Agency

Privacy Policy

Last Updated: March 3rd 2025

At SIE Agency, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, business details, and other information you provide when contacting us or using our services.
  • Technical Data: IP address, browser type, operating system, and other analytics data collected through cookies and tracking technologies.
  • Usage Data: Information on how you interact with our website, including pages visited and time spent on our site.
  • We may also collect payment-related information (e.g., billing name, transaction ID) when clients pay for services, though we do not store or process credit card numbers directly.

2. How We Use Your Information

  • To provide and improve our services.
  • To respond to inquiries and communicate with you.
  • To analyze website traffic and enhance user experience.
  • To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with:

  • Service Providers: Trusted third-party partners who assist in business operations (e.g., hosting, analytics, payment processing).
  • Legal Compliance: If required by law, we may disclose information to comply with regulations, enforce agreements, or protect rights.
  • Billing & Access Rights: We reserve the right to retain any data or account-related information until all outstanding invoices are fully paid.
  • In cases where payment is incomplete or overdue, we may restrict access to client-related data, platforms, or assets until the matter is resolved.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can adjust cookie settings in your browser preferences. By using our website, you consent to the use of cookies.

5. Data Security

  • We implement industry-standard security measures to protect your data.
  • Clients are responsible for safeguarding their account credentials and passwords for any services we provide or set up on their behalf.
  • However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

  • We retain personal and project-related data for as long as necessary to provide services, enforce our terms, or comply with legal obligations.
  • If a client requests deletion of their data, we will process the request within 30 days, provided there are no outstanding payments or unresolved account issues.
  • SIE Agency reserves the right to retain essential business records, including invoices, project documentation, and communications, even after account termination.

7. Your Rights

  • You have the right to access, update, or request the deletion of your personal data.
  • To exercise your rights, contact us at support@sieagency.com.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

By using our website and services, you agree to the terms outlined in this Privacy Policy.